Performance Management and Disciplinary Issues - NEW!
A comprehensive overview of the performance management process.
This programme will equip you with practical information on how to manage employee performance and disciplinary issues.
Business owners, managers, supervisors and human resource professionals.
Is it performance or discipline? You will learn how to improve the way you conduct the performance management and disciplinary process.
- Recruitment basic's
- Performance management process
- How to improve staff performance
- Establishing effective measures of performance - standards and KPIs
- Performance interviews
- When does a performance issue become a disciplinary issue?
- Disciplinary meetings and dismissals - what can you say and what you should not say
- Aligning employment documentation with process
- Personal grievances
- Procedural fairness and good faith
- Resolving employment relationship problems (i.e. mediation)
- Case studies and relevant case law
- Understand difference between poor performance and misconduct
- Setting standards for performance and behaviour
- Monitoring performance and behaviour against standards
- Provide a systematic approach to verbal and written warnings
- Understand options and risks
- Ensure procedural fairness guidelines are clear and observed at all times
WHAT PAST PARTICIPANTS SAY...
"This course is valuable to anyone that has to deal with staff and staff issues. The discipline side of managing staff is a mine field and the course ensures you are equipped to follow a procedural path to avoid the financial trap of a PG because process hasn't been followed completely. With so many variables to this, it is important to get it right. I personally went to confirm I was doing it correctly and for the most part I am. However, there are always things that can be improved on. eg: I found it interesting that consultation means just that - to consult. It does not mean a negotiation process where the parties arrive at mutual agreement as an outcome".
NEXT LEARNING STEP
This workshop has qualified for the NZTE Capability Development voucher programme | Regional Business Partner Network event reference OSEA102
Small and medium size businesses may qualify for vouchers to help pay for services such as training workshops, courses and coaching that build the management capabilities of their owners, operators and key managers. Approved businesses will receive a voucher for up to 50% of the course investment fee.
For more information on the NZTE Capability Development voucher programme or to find your local Regional Business Partner please visit nzte.govt.nz