The responsibility of a receptionist is increasing and an important part of any business. Come and gain the basic essential skills needed to master an integral part of any business – the reception area.
Within the first minute, interacting with a customer at reception will set the character of the company, and everyone wants it to be a positive experience. Packed with tips, strategies and guidelines, this training has been designed to equip you with the essential skills needed to communicate, make the customer feel important and understand the day to day running of a busy reception area. By the end of this training, you will have the basic skills to start a career in reception or go on to complete our certified receptionist training.