Emergency services play a crucial role in responding to incidents that are outside of the capabilities of event staff and contractors.

Police, ambulance and fire service personnel are trained professionals, often with years of experience in dealing with chaotic and dangerous situations. On top of their ability to respond quickly and effectively to emergencies, they can offer valuable, experienced perspectives and advice in the event planning process to avoid such mishaps.


Event Planning Considerations

  • Not all events will need notification or involvement of emergency services. This can be determined by the scale of the event, the activities involved and the potential associated risks.
  • If your event warrants it, notify emergency services well in advance. Early engagement allows you to establish a working relationship and ensure that all parties are on the same page regarding event logistics and safety measures.
  • Ensure that there is a clear path for emergency service access to all areas of your event site. Mark these accessways clearly on your event site map.
  • Where possible and appropriate, consult with emergency services on the specifics of your health and safety plan, emergency response plan and event security plan as well as liquor licensing, fire permits and traffic management considerations if applicable. They may be able to point out any missing details or suggest changes where necessary.
  • See more about Emergency Response Planning.

Event Delivery Considerations

  • If you have emergency services on site at your event, establish a clear line of communication such as a dedicated radio channel that will be appropriately monitored.
  • Clearly outline with security staff which types of incidents require police notification or involvement.
  • Similarly with first aid responders, outline through your Flow of Care document which types of injuries or incidents require referral and escalation to ambulance or paramedic personnel.
  • Ensure that all event staff and contractors are aware of emergency response procedures, especially regarding fire service access in the case of a fire.


Police involvement may be required for the following types of events:

  • Large public gatherings
  • Protests and demonstrations
  • VIP or high-profile events
  • Major public celebrations
  • Sporting events
  • Large parades and processions
  • Controversial gatherings

The purpose of Police involvement at these types of events can include:

  • Crowd control
  • Traffic control and alcohol breath testing
  • Alcohol license and intoxication level monitoring
  • Public safety patrolling
  • Monitoring for potential disturbances or security breaches
  • Enhanced security
  • Special security concerns – for example: a history of disruption or violence at previous events.
  • Pre-event security consultation and advice on the development of a security plan


Ambulance or Paramedic involvement may be required for the following types of events:

  • Sporting events
  • Music festivals and concerts
  • Outdoor adventure and extreme sports events
  • Motorsport events
  • Cultural and religious gatherings
  • Community and charity runs/walks
  • School and youth events
  • Carnivals and parades
  • Corporate and business events/conferences
  • Large public gatherings and protests

The purpose of Ambulance or Paramedic involvement at these types of events can include:

  • Immediate response to any serious injuries or health related incidents
  • The ability to escalate incidents through Flow of Care processes directly on-site
  • Immediate communication and collaboration with trained professionals to identify and enact preventative measures
  • Peace of mind for event organisers that their Primary Duty of Care for attendees is being undertaken to the extent that is possible.

Fire Service

Fire Service involvement may be required for the following types of events:

  • Large outdoor festivals and concerts
  • Indoor concerts and entertainment venues
  • Food and beverage festivals
  • Special effects and pyrotechnic displays
  • Cultural and religious events
  • Large sporting events
  • Exhibitions and trade shows
  • Carnivals and parades
  • Large gatherings in tents or marquees

The purpose of Fire Service involvement at these types of events can include:

  • Immediate response to any fire or vehicular incidents
  • Emergency response action and direction
  • Preventative planning advice and consultation around fire safety regulation compliance
  • Public fire safety awareness campaigns
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Have you considered?
  • Does your event require emergency services on site during event time?
  • What aspects of your event planning could benefit from the advice of emergency service personnel?
  • Do you have a working relationship with emergency services?
  • Does your site map include clear markings for emergency service accessways and have you distributed this to the relevant emergency services?